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The Reference Department

The main purpose of the Reference Service is to provide high-quality, effective, courteous and professional advice to University of Haifa students and faculty on the use of information resources for research and teaching needs.

The service is tailored to the changing individual needs and abilities of our clients, and focuses on providing tools for locating information independently.

We answer questions such as:

- Where to begin searching for information on a specific topic?

- What databases are available for use?

- How to search the different databases?

- How to locate books that are not found through simple search?


The  department encourages the development of users' information literacy skills and their ability to independently use the library and its resources. The department provides trainings and prepares handbooks and instruction guides . These are available at the library as well as from home via the internet.

Individual reference services are available at the Reference desk and via E-Mail  and on-line Chat . Faculty members are entitled to 1X1 Reference Sessions