רשימת קריאה לקראת הסדנא

 

Cohen, D., (2006), "What is your return on Knowledge", Harvard Business Review, December.

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Deciphering Social Media RoI, http://lardistrategy.com/2012/08/29/deciphering-social-media-roi/

European Guide to good Practice in Knowledge Management - Part 4: Guidelines for Measuring KM

Fiora, B., (2002), "CI lessons from WorldCom and HP/Compaq", Outward Insights, www.outwardinsights.com  http://www.imakenews.com/scip2/e_article000088912.cfm

Fuld, L., (2002), "Measuring the value of CI", Fuld &Co. May. http://www.fuld.com/Portals/17073/resource-center/white-papers/pdf/fuld-and-company-white-paper-measuring-the-value-of-competitive-intelligence-may-2002.pdf

Hendriks, B., & Wooler, I., (2006), "Establishing the return on investment for information and knowledge services", Business Information Review v. 23(1), pp. 13-25

Higson, C., & Waltho, D., (2010), "Valuing Information as an Asset" SAS, http://www.eurim.org.uk/activities/ig/InformationAsset.pdf

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"Infonomics", Wikipedia, http://en.wikipedia.org/wiki/Infonomics

Jaworski, B., & Wee. L., (1992), "Competitive Intelligence and bottom-Line performance", Competitive Intelligence Review, V.3-4, March/ April, pp. 23-27. http://onlinelibrary.wiley.com/doi/10.1002/cir.3880030307/abstract

Kalinowski, D., & Maag, G., (2012), "ROCI a Framework for determining the Value of Competitive Intelligence", Competitive Intelligence Magazine, Vol. 15, No. 1 January/ March . http://www.growthconsulting.frost.com/web/images.nsf/0/D68FB7B494FFBC1186257A2400590985/$File/SCIP0612_HighlightCIM_FS.htm

Knoco Newsletter – ROI for KM – Oct. 2012

Leibowitz, J., (2004), "Getting the Most Out of Your Organization's Knowledge Management", Competitive Intelligence Magazine, Vol 7, No. 5 Sept. Oct.

McGonagle, J., and Vella, C., (2002), Bottom line Competitive Intelligence, Quorom Books CT.USA. p. 13-18. http://tinyurl.com/9hzv7n4

Measuring the Return on Knowledge – Servicexrg – Sept. 2011

Mohanty, S., (2008), "Measuring the value of intelligence in business intelligence", DM Review 18.12 (Dec. 1, 2008): p. 20

Raub, S.P., & Sthapit, B., (2001), "Towards a Taxonomy of Approaches for Measuring Organizational Knowledge", Research and Practice in Human Resource Management, 9(1), 139-155.