Reference Services within the Library & Remote Assistance


 Face-to-face assistance

Face-to-face assistance at the reference desk will be provided on the beginning of the academic year on Sundays-Thursdays between 10:00-18:00

The service is tailored to the changing individual needs and abilities of our clients, and focuses on providing tools for locating information independently. The service includes:

- A reference interview to determine the patron's information needs. 

- Locating the appropriate information and retrieving it. 

- Providing expertise on independent information searches.

Remote Assistance

The library encourages the promotion of information literacy among users and independent use of the library and its resources. For this purpose, our online trainings, videos, and guides are available online. Assistance is provided at the library reference desk and via remote reference services. You are welcome to contact us through:

 - Email

 - WhatsApp

1 X 1 Reference service for faculty members engaged in academic research and graduate students.

Zoom Video Chat with a Librarian

Send us a request to This email address is being protected from spambots. You need JavaScript enabled to view it.. The service is provided from Sunday to Thursday between 08:00 and 18:00.

reference service

It is also possible via zoom library  whatsapp

© 2022 University of Haifa - the Library, all rights reserved / 199 Aba Khoushy Ave., Mt. Carmel, Haifa 3498838 / Contact us / 972-4-8240289
Live chat