Reference Services within the Library & Remote Assistance

Face-to-face assistance

The service is tailored to the changing individual needs and abilities of our clients, and focuses on providing tools for locating information independently. The service includes:

- A reference interview to determine the patron's information needs. 

- Locating the appropriate information and retrieving it. 

- Providing expertise on independent information searches.

Remote Assistance

The library encourages the promotion of information literacy among users and independent use of the library and its resources. For this purpose, our online trainings, videos, and guides are available online. Assistance is provided at the library reference desk and via remote reference services. You are welcome to contact us through:

 - Email For University of Haifa students & faculty

 - WhatsApp The service is available Sundays through Thursdays between 08:00 -18:00 and on Fridays between 08:00 - 12:30 at the following number 054-3933090

- 1 X 1 Reference service For University of Haifa students & faculty